|
|
|
|
|
Our company recognizes QUALITY as a significant driver for its continuing success as well as that of its customers. The commitment to QUALITY and the continuous improvement of services and processes enables us to consistently exceed customers' expectations. Management's active leadership assures all employees participate in the company-wide total quality environment.
In order to achieve the quality of service that is embodied in the quality statement above, Alta Telecom's Quality Audit function is directly under the Office of the President. The Quality Auditor oversees and is responsible for all quality-related issues, with the principle that "quality of service may be achieved only with the participation of the entire workforce" serving as a guiding light.
We are presently in the process of preparation for TL-9000 certification.